Customer Experience Ambassador

6 days ago


Ipswich, Suffolk, United Kingdom Boom Battle Bar Ipswich Full time

About Us

Boom Battle Bar Ipswich is a dynamic and innovative entertainment company that offers a unique blend of competitive socialising and premium hospitality. Our flagship venue, Boom Battle Bar, is a world-class entertainment battleground that combines cutting-edge technology with a high-energy atmosphere.

The Role

We are seeking a highly motivated and enthusiastic FOH Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an unforgettable time at Boom Battle Bar.

Key Responsibilities

  • Host Desk Operations: Manage the host desk, greet guests, and take bookings in a timely and efficient manner.
  • Game Hosting: Host all games and activities on offer, ensuring that guests have a fun and engaging experience.
  • Food and Beverage Service: Take and run food and drink orders on the main floor, providing exceptional service to our guests.
  • Bar Service: Tend bar, serving a range of premium drinks and cocktails in a fast-paced and dynamic environment.

Requirements

  • Experience: Previous experience working in a large-scale hospitality, leisure, or entertainment setting is essential.
  • Games Hosting: Experience hosting games and activities is desirable.
  • Excellent Communication Skills: Possess excellent people skills, with a wicked and memorable personality.
  • Flexibility: Willingness to work late nights and weekends is required.
  • Passion for Hospitality: A genuine passion for delivering exceptional customer experiences and providing outstanding hospitality is essential.


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