Restaurant Operations Manager

4 weeks ago


Battersea, United Kingdom SticksnSushi Full time
About SticksnSushi
Established in Copenhagen, SticksnSushi has always aimed to be a unique and exceptional dining experience. Our goal is to create an environment where guests feel welcomed and valued, leaving with the best possible impression.

The Role
We are seeking an experienced Assistant General Manager to join our team, responsible for ensuring seamless restaurant operations and delivering exceptional service to our guests. The ideal candidate will have a proven track record in managing busy environments, with excellent leadership and communication skills. They will be fluent in English and possess a strong eye for detail, upholding the highest standards of safety and quality.

Key Responsibilities
- Lead by example, demonstrating a passion for providing outstanding customer service
- Collaborate with the management team to develop and implement strategies for improving operational efficiency and guest satisfaction
- Supervise staff during shifts, providing guidance and support as needed
- Maintain accurate records and reports, ensuring compliance with company policies and procedures

What We Offer
- Competitive salary range of £43-£46k per annum, inclusive of tronc (service charge)
- 45 hours per week, full-time role
- Opportunity to work with an international team of like-minded individuals
- Comprehensive benefits package, including staff food, discounts at SticksnSushi restaurants, and access to exclusive events
- Development and progression opportunities within the company

Requirements
- Proven experience in a similar role, preferably in a fast-paced environment
- Excellent leadership and communication skills
- Fluency in English
- Strong attention to detail and ability to maintain high standards of safety and quality
- Ability to work well under pressure and adapt to changing circumstances

Benefits of Working with Us
- Staff food when on shift
- 50% discount in all SticksnSushi restaurants in Copenhagen, UK and Berlin
- Competitive referral bonus
- Exclusive access to great restaurants, bars, hotels through CODE app
- Access to our wellbeing support - Hospitality Action
- Wagestream - access to your earned wages whenever you need it and a range of financial benefits
- Team get-togethers, legendary staff parties and awards once a year
- Cycle to work scheme
- Opportunity to attend various events and concerts
- Development and progression support

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