Community Service Manager

3 weeks ago


East Kilbride, United Kingdom Town & Country Housing Group Full time
About the Role

As a Community Service Manager with Town & Country Housing Group, you will play a vital role in providing a comprehensive customer-focused neighbourhood housing service to our residents. You will work closely with the Neighbourhood Services Manager to deliver exceptional services, ensuring properties and estates are well-managed and maintained with high levels of customer satisfaction.

You will represent the organisation in the community, liaising with residents, strategic partners, and other agencies to achieve mutual goals. Your responsibilities will include managing a patch of properties according to our policies and procedures, including low- to medium-level anti-social behaviour, tenancy management, and estate and contract management.

Your key performance indicators will be aligned with our business objectives, and you will be expected to contribute towards delivering excellent customer services. If you have previous experience managing social housing stock, possess excellent communication skills, and can demonstrate your ability to work on your own initiative, we encourage you to apply for this exciting opportunity.

The estimated salary for this role is £35,000 per annum, based on the UK average cost of living. As a valued member of our team, you will also receive a range of benefits, including contributory pension scheme, hybrid working, free onsite car parking, life assurance, and extensive annual staff wellbeing programme.

  • Key Skills and Competencies:
  • Previous experience managing social housing stock
  • Excellent communication skills
  • Able to work on your own initiative

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