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Customer Service Representative

2 months ago


Lincoln, Lincolnshire, United Kingdom Listers Full time
Job Overview

We are seeking a highly skilled Customer Contact Specialist to join our Mercedes/BMW division at Listers in Lincoln. This role involves working in a fast-paced Customer Contact Centre, providing exceptional customer service and support to our valued clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer customer queries regarding our Mercedes-Benz and BMW products.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Contribute to the development and implementation of customer service strategies.

What We Offer:

  • A competitive salary of up to £27,000 plus benefits.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment.

About Listers:

Listers is a leading dealership group with a reputation for excellence in customer service. We are committed to providing our customers with an exceptional experience and are seeking like-minded individuals to join our team.

Working Hours:

This role involves working 37.5 hours per week, Monday to Friday, with occasional overtime on Saturdays.