Coatings Sales Advisor

5 days ago


Tamworth, Staffordshire, United Kingdom LKQ Euro Car Parts Full time
Job Overview

The Coatings Sales Advisor will play a key role in supporting customers by processing coatings sales orders on the LKQ Coatings operating systems. This role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.

Key Responsibilities
  • Taking inbound calls and making outbound calls to customer base
  • Processing sales orders and pick notes for the relevant branch
  • Processing inbound e-orders
  • Processing mixed paint orders with paint room
  • Taking initial customer service queries
  • Back-order processing
  • Counter sales support where applicable
  • Communicating regularly with the Sales Manager
Requirements
  • Customer service experience
  • Good communication skills
  • A strong eye for detail, especially when completing stock back orders and maintaining communication at all times with customers.
What We Offer
  • Annual bonus
  • Enhanced parental benefits
  • EAP
  • Pension
  • 22 days annual leave
  • Hapi-benefits (retail discount)
  • Staff discount

LKQ Euro Car Parts is a people-first organisation, where our colleagues are at the forefront of our business. We strive to support all our employees through their individual career paths and thrive within our business. Our Bodyshop customers benefit from our range of over 10,000 wet and dry coatings products, with a dedicated product team constantly striving to bring customers the latest innovative products that support a changing industry.



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