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Sales Advisor

2 months ago

Tamworth, Staffordshire, United Kingdom Cast UK Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and exceeding customer expectations.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell products, utilizing your knowledge of customer needs and preferences.
  • Communication and Relationship Building: Develop and maintain strong relationships with internal and external stakeholders, including sales teams and customers.
  • Self-Development and Training: Take ownership of your professional development, seeking opportunities for growth and improvement.
  • Order Management and Follow-up: Accurately process and manage customer orders, ensuring timely follow-up and resolution of any issues.
  • Target Achievement and Team Contribution: Contribute to individual and team targets, working collaboratively to achieve sales goals.
Requirements
  • Full Driving Licence: Possession of a full driving licence is preferred but not essential.
  • Flexibility and Adaptability: Willingness to work flexible hours and adapt to changing priorities.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
  • Proactive and Results-Oriented: A proactive and results-driven approach, with a focus on delivering exceptional customer service and driving sales growth.
  • Interest in Progression: A desire to learn and grow within the company, with a focus on career development and progression.
About Cast UK Limited

Cast UK Limited is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. We specialize in HR, Procurement, Buying, Supply Chain, and Logistics, with a team of experienced consultants who have a deep understanding of their respective sectors. Our company culture values innovation, collaboration, and customer satisfaction, and we are committed to delivering exceptional results for our clients and candidates.