Parts Advisor

7 days ago


Tamworth, Staffordshire, United Kingdom CONSULT2RECRUIT Full time

Job Title: Parts Advisor - HGV Sales Specialist

Job Summary: We are seeking a skilled Parts Advisor to join our team at CONSULT2RECRUIT. As a key member of our HGV parts sales team, you will be responsible for promoting and securing parts sales, working with suppliers to purchase parts at competitive prices, and collaborating with the Branch Manager to meet sales targets.

Key Responsibilities:

  • Professionally handle incoming calls to promote and secure parts sales.
  • Work with suppliers to purchase parts at competitive prices while maintaining stock levels.
  • Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.
  • Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.
  • Perform stock cleanses and manage internal transfers efficiently.
  • Provide excellent customer service to local and national customers to encourage repeat business.
  • Help in building a customer base and promoting the truck and trailer services.
  • Manage cash and payment systems following company procedures, prioritizing safety.
  • Work with the parts team to meet sales and delivery targets, including over-the-counter sales.
  • Evaluate local market conditions and identify sales opportunities.
  • Comply with health and safety procedures.
  • Demonstrate the company's core values in daily work.

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, a strong understanding of the HGV parts market, and the ability to work effectively in a team environment.


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