Installation Coordinator
13 hours ago
About the Role
The Installation Planner will play a crucial part in supporting the installation team by planning and tracking installations, optimizing labor resource utilization, and procuring equipment effectively to meet customer requirements.
Key Responsibilities
- Coordinate the end-to-end delivery of projects to clients, ensuring project milestones and deadlines are met.
- Effectively communicate and build strong relationships with customers, installation engineers, and managers.
- Prepare programs and schedules, negotiate with suppliers, and coordinate the delivery of materials and equipment.
- Coordinate manpower planning for a team of engineers, produce accurate information for engineers and customers, and monitor installation progress to minimize downtime.
- Ensure all installation information is available, complete, and up-to-date, and assist with scheduling sub-contractors.
Requirements
- Customer Service experience.
- Strong organizational skills and proficiency in Microsoft Office.
- Preferred experience in scheduling and coordination of field-based engineers or a similar field, and knowledge of the security systems industry or construction/facilities industries.
What We Offer
- Competitive salary.
- 25 paid holidays, Bank Holidays, and sick pay.
- Comprehensive benefits package, including pension, life assurance, employee assistance program, employee referral scheme, employee discounts, cycle-to-work scheme, and discounts on Johnson Controls security products.
- Extensive product and on-the-job/cross-training opportunities with outstanding resources available.
- Encouraging and collaborative team environment.
- Career development through various career ladders, including Customer Service.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
- Training on our company values.
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