Housekeeping Team Lead
4 weeks ago
Job Title: Housekeeping Team Lead
About the Role:
We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Solent Hotel & Spa. As a key member of our Housekeeping department, you will be responsible for leading our busy Housekeeping team and ensuring that our guests experience wonderful stays in immaculate rooms.
Key Responsibilities:
- Implementing the required standards of cleanliness and presentation of rooms
- Mentoring your team to ensure they provide the highest standards and attention to detail at all times
- Responding to guest requests and issues in a professional manner and rectifying any problems as soon as possible
- Ensuring the team are completing their work within a set time frame
- Ensuring the property procedures are followed by the team
- Carrying out induction and training of new team members
- Control of stock ordering and linen management
- Supporting the team as required
What We Offer:
- 28 days annual leave (rising to 33 days after 5 years)
- Tips paid regularly
- Wagestream - the ability to access up to 40% of your earnings as you earn them
- Free use of local gym facilities and discounted spa treatments at our sister property, North Lakes Hotel
- Generous employee discounts in food, beverage and accommodation in our beautiful properties across the country
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Pension and Life assurance and access to high street perks
- Bespoke training programmes accessible for all
- An engaging and supportive work environment
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