Housekeeping Team Lead

4 weeks ago


Fareham, Hampshire, United Kingdom Solent Hotel & Spa Full time

Job Title: Housekeeping Team Lead

About the Role:

We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Solent Hotel & Spa. As a key member of our Housekeeping department, you will be responsible for leading our busy Housekeeping team and ensuring that our guests experience wonderful stays in immaculate rooms.

Key Responsibilities:

  • Implementing the required standards of cleanliness and presentation of rooms
  • Mentoring your team to ensure they provide the highest standards and attention to detail at all times
  • Responding to guest requests and issues in a professional manner and rectifying any problems as soon as possible
  • Ensuring the team are completing their work within a set time frame
  • Ensuring the property procedures are followed by the team
  • Carrying out induction and training of new team members
  • Control of stock ordering and linen management
  • Supporting the team as required

What We Offer:

  • 28 days annual leave (rising to 33 days after 5 years)
  • Tips paid regularly
  • Wagestream - the ability to access up to 40% of your earnings as you earn them
  • Free use of local gym facilities and discounted spa treatments at our sister property, North Lakes Hotel
  • Generous employee discounts in food, beverage and accommodation in our beautiful properties across the country
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Pension and Life assurance and access to high street perks
  • Bespoke training programmes accessible for all
  • An engaging and supportive work environment


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