Housekeeping Team Lead
4 weeks ago
Job Title: Head Housekeeper
About the Role:
As a key member of our Housekeeping team, you will be responsible for leading our team to deliver exceptional standards of cleanliness and presentation in our rooms. Your day-to-day will involve implementing our required standards, mentoring your team to ensure they provide the highest standards, responding to guest requests, and ensuring the team completes their work within set time frames.
About You:
We are looking for someone with a keen eye for detail, who can communicate effectively with our team and guests. You will need to be able to keep calm under pressure and react to unexpected circumstances. Previous supervisory or management experience, ideally within a Housekeeping function, is desirable.
What We Offer:
- 28 days annual leave (rising to 33 days after 5 years)
- Tips paid regularly
- Wagestream - the ability to access up to 40% of your earnings as you earn them
- Free use of local gym facilities and discounted spa treatments at our sister property, North Lakes Hotel
- Generous employee discounts in food, beverage and accommodation in our properties across the country
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Pension and Life assurance and access to high street perks
- Bespoke training programmes accessible for all
- An engaging and supportive work environment
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