Gaming and Entertainment Ambassador
2 weeks ago
Grosvenor Casinos is a leading gaming and entertainment operator in the UK, dedicated to delivering an exceptional experience for our customers. Our vision is to become the preferred choice for entertainment and leisure, known for our commitment to safer gambling practices and community involvement.
Job Description
As an E-Casino Team Member at Grosvenor Casino Scarborough, you will be responsible for creating a welcoming atmosphere for our guests, ensuring seamless customer interactions, and driving revenue growth through electronic gaming products.
- Engage with customers, understand their needs, and provide tailored solutions to enhance their experience.
- Develop and implement effective promotional strategies to drive customer engagement and revenue growth.
- Maintain a high level of technical knowledge to diagnose and resolve electronic gaming equipment issues efficiently.
Key Responsibilities
To succeed in this role, you must:
- Demonstrate a passion for delivering exceptional customer service and building strong relationships with guests.
- Show a keen understanding of electronic gaming products and associated technologies.
- Prioritise tasks effectively to meet deadlines and achieve business objectives.
Compensation Package
Grosvenor Casinos offers a competitive salary of £25,000 - £30,000, commensurate with experience and location. In addition, you will enjoy a range of benefits, bonuses, and perks that include ongoing training and development opportunities, health insurance, and generous holiday entitlements.
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