E-Casino Host Specialist

2 days ago


Scarborough, North Yorkshire, United Kingdom Grosvenor Casinos Full time
About Us

Grosvenor Casinos is committed to delivering an exceptional gaming experience, prioritizing customer satisfaction and well-being. As a leading UK casino operator, we aim to create an enjoyable and entertaining atmosphere for all our guests.


Our Culture

We pride ourselves on being a people-focused organization, fostering a supportive and nurturing work environment that empowers employees to thrive. Join us as an E-Casino Team Member and contribute to our mission of making every guest's experience unforgettable.


Job Role

In this role, you will be responsible for ensuring seamless customer interactions, maximising revenue from electronic gaming products, and resolving technical issues promptly. Your expertise will play a vital role in maintaining our brand standards and driving business success.

  • Deliver outstanding customer service to facilitate profitable admissions and drive customer loyalty.
  • Collaborate with colleagues to implement effective promotional strategies and achieve revenue targets.
  • Utilize your technical knowledge to diagnose and resolve electronic gaming equipment issues, minimizing downtime and ensuring accuracy.

What We Offer

Grosvenor Casinos values its employees and offers a comprehensive reward package, including:

  • A competitive salary ranging from £25,000 to £30,000, depending on experience and location.
  • A range of benefits, bonuses, and perks designed to enhance your work-life balance and career growth.
  • Ongoing training and development opportunities to support your professional growth and advancement within the company.

Your Future

Journey with us as an E-Casino Team Member and unlock new opportunities for personal and professional growth. Take advantage of our dynamic work environment, diverse team culture, and collaborative approach to achieve shared goals and objectives.



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