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Hotel Reservation Coordinator

2 months ago

Liverpool, Liverpool, United Kingdom AccorHotel Full time
Job Title: Reservation Agent

Are you passionate about delivering exceptional guest experiences and driving room sales? We're seeking a skilled Reservation Agent to join our team at AccorHotel.

Key Responsibilities:
  • Manage reservations received via various channels, ensuring a seamless and efficient booking process.
  • Drive and optimize room sales in line with our brand and hotel policies.
  • Provide guests with a warm welcome and exceptional assistance.
  • Collaborate effectively with other hotel departments to ensure smooth check-in operations.
  • Confirm reservations with meticulous attention to detail.
What You'll Gain:
  • Leadership and reporting skills.
  • Comprehensive operational oversight.
  • Quality assurance expertise.
  • Coordination and optimization skills.
  • Culture and development knowledge.
  • Talent management skills.
  • Duty management expertise.
  • Drive profit and growth.
Benefits:
  • Employee benefit card offering discounted rates at AccorHotel worldwide.
  • Free Bonus Breaks Voucher (complimentary stays in the UK).
  • Friends and Family Rates.
  • 28 days of paid holidays per year (pro rata).
  • Eye Test Vouchers.
  • Learning programs through our Academies.
  • Cycle to work scheme.
  • Employee Vivup program with direct access to GP, high street discounts, and more.
  • Discounted or free food.
  • Work-based Pension.

Hourly rate: £12