Customer Service Coordinator
4 weeks ago
A fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team.
About the Role:
We are seeking a skilled and enthusiastic Customer Fulfilment Co-ordinator to provide exceptional levels of customer service and support to our clients' customers.
Key Responsibilities:
- Provide excellent customer service and support to internal and external stakeholders
- Act as the key liaison point between customers, logistics providers, and internal colleagues/teams
- Deliver accurate administrative/data entry and organisational skills
- Problem solve and bring customer queries to a satisfactory conclusion
- Have confidence with MS Office, Excel, Word, and Outlook
What We're Looking For:
We are looking for someone who is customer-centric, has excellent communication skills, and is able to work effectively in a team environment.
What We Offer:
We offer a supportive and collaborative working environment, on-the-job training, and the opportunity to develop your skills and career.
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