Customer Service Coordinator

4 weeks ago


Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time
Customer Fulfilment Co-ordinator

A fantastic opportunity has arisen for a highly motivated and customer-focused individual to join our small, friendly Customer Fulfilment team.

About the Role:

We are seeking a skilled and enthusiastic Customer Fulfilment Co-ordinator to provide exceptional levels of customer service and support to our clients' customers.

Key Responsibilities:

  • Provide excellent customer service and support to internal and external stakeholders
  • Act as the key liaison point between customers, logistics providers, and internal colleagues/teams
  • Deliver accurate administrative/data entry and organisational skills
  • Problem solve and bring customer queries to a satisfactory conclusion
  • Have confidence with MS Office, Excel, Word, and Outlook

What We're Looking For:

We are looking for someone who is customer-centric, has excellent communication skills, and is able to work effectively in a team environment.

What We Offer:

We offer a supportive and collaborative working environment, on-the-job training, and the opportunity to develop your skills and career.



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