Telecoms Fraud Risk Manager
2 days ago
The role of the Senior Fraud/Investigation Manager at Vodafone involves detecting, investigating, and preventing fraudulent transactions. You will be recognised as a specialist in fraud prevention, detection, and investigation, maintaining fraud policies and providing expert support and guidance on fraud and investigations within the market.
Key Responsibilities:- Understand and manage Vodafone's international voice & SMS fraud risk, aligned to Vodafone leadership and external stakeholder expectations.
- Implement a clear and transparent fraud risk strategy across Vodafone Voice & Roaming Services (VRS) in accordance with Group Policies.
- Manage delivery against agreed KPI's between VRS and VOIS team in India, ensuring high levels of performance and engagement.
- Maintain an effective 'risk based' fraud detection & prevention Fraud Management System (FMS), including the proactive use of third-party data sources.
- Highest numerate qualification in Business Management, Commerce, Information Technology, Data Analytics or similar.
- Competent keyboard skills including Excel, Power BI applications.
- Knowledge or interest in the use of Gen AI/Machine Learning tooling, and experience in the Telecoms or IT sector.
- Knowledge or experience of key fraud threats in an international voice & messaging environment.
We estimate the salary for this position to be around £60,000 - £80,000 per year, depending on experience. Additionally, you can expect to receive a discretionary yearly bonus, 28 days annual leave + bank holidays, private pension, private medical, private dental, free health assessments, share save scheme, and additional discounts for Vodafone retail, gym, cinema, cycle to work, season ticket loan.
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