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Senior Manager, Commercial Effectiveness Lead

1 month ago

Slough, Slough, United Kingdom ENGINEERINGUK Full time
Job Title: Senior Manager, Commercial Effectiveness

This role is responsible for leading the Commercial Effectiveness team in Europe, driving performance and delivering success to customers. The Senior Manager will oversee the regional Commercial Performance program, implementing a multi-year savings pipeline to ensure year-over-year results.

Key Responsibilities:
  • Develop and lead the regional segment engagement plan and governance to drive strategic collaboration and accelerate performance between Commercial and segments.
  • Provide a connection point between Commercial and regional segment leadership teams to provide visibility of performance, identify opportunities and risks, and escalate issues where appropriate.
  • Role model brilliant business partnering with segment stakeholders to maximize value of service to customers and simplify the user experience.
  • Partner to scale and mature the Commercial Voice of the Customer activities, providing insights back to relationship managers and Commercial leadership.
  • Amplify the voice of Commercial customers within Commercial, and amplify the success of Commercial within customers.
  • Drive a performance-based mindset through KPIs to successfully embed a performance culture with Commercial and the business.
  • Contribute strongly to the development, communication, and delivery of agreed business objectives and key performance indicators.
  • Champion 'Mindsets and Behaviors' activities across the organization.
  • Support Commercial long-term strategy execution as required.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.