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Customer Service Representative
1 month ago
About the Role
We are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues across various departments to achieve sales targets and deliver a great online shopping experience.
- Develop and maintain a thorough knowledge of our products and services, making recommendations to customers to enhance their shopping experience.
- Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays to create an engaging and welcoming store environment.
About You
We are looking for a friendly and approachable individual who is passionate about delivering exceptional customer service. You will have excellent communication skills, a positive attitude, and a willingness to learn and develop new skills.
What We Offer
In addition to a competitive salary, you will receive a range of benefits, including 10% off your Asda shopping, incentive schemes, a pension scheme, and discounts across a range of services and activities.