Customer Experience Associate

4 weeks ago


Hereford, Herefordshire, United Kingdom Venatu Recruitment Group Full time
About the Role

We are seeking a highly motivated and organised individual to join our team as a Sales and Service Administrator. As a Sales and Service Administrator, you will be responsible for providing administrative support to our sales and service teams, ensuring that all administrative tasks are completed efficiently and effectively.

Key Responsibilities
  • Administrative Support: Answering phone calls, responding to customer inquiries, maintaining accurate records.
  • Sales Support: Providing product information, assisting sales teams with customer inquiries.
  • Service Administration: Coordinating repairs, managing service schedules.
Requirements
  • A minimum of 1 year's experience in a similar role within a dealership service environment.
  • Excellent organisational skills and attention to detail.
  • Strong communication and interpersonal skills.
What We Offer

We offer a competitive annual salary of £24,750 - £27,500, depending on experience, plus a range of benefits including opportunities for career progression and a supportive work environment.



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