Customer Experience Associate

2 days ago


Hereford, Herefordshire, United Kingdom NEXT Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Experience Associate to join our store team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Main Responsibilities:
  • Provide fast and friendly service to all customers, helping them find the perfect products.
  • Share your passion and knowledge about our amazing products with customers.
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries.
  • Take control of your own development and growth within the company.

In return for your hard work and dedication, you will receive a competitive salary of approximately £8.90 per hour, plus benefits such as 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products, and access to fantastic discounts at our Staff Shops.

About You:
  • You have excellent communication skills and are always looking for ways to help others.
  • You are friendly, calm, and efficient, even on your busiest days.
  • You are excited about the challenge of a varied and fast-paced job.
  • You are flexible, supportive, and always ready to go the extra mile.


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