Food and Beverage Team Leader Position

3 weeks ago


Morpeth, Northumberland, United Kingdom National Trust Full time

Job Summary

We are seeking a skilled and enthusiastic Food and Beverage Team Leader to join our team at the National Trust. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and leading a team of staff to deliver outstanding food and beverage experiences.

Key Responsibilities

  • Provide day-to-day support to your team to ensure they are consistently delivering great service to our customers.
  • Supervise the induction and training of colleagues to build a team dedicated to great service and customer satisfaction.
  • Ensure all displays and signs are accurate and the food is presented in a visually appealing way.
  • Assist the kitchen team with food preparation as needed.

Requirements

  • Friendly and adaptable with a positive 'can-do' approach.
  • Enthusiastic and willing to learn.
  • A people person with excellent communication skills and a passion for delivering great customer service.
  • Aware of health and safety compliance.
  • A problem solver with the ability to lead and support a team.

Benefits

  • Substantial pension scheme.
  • Free entry to National Trust places for you and your family.
  • Rental deposit loan scheme.
  • Season ticket loan.
  • Perks at work discounts.
  • Holiday allowance and purchase scheme.
  • Flexible working and employee assistance programme.

About the National Trust

We are a charity that protects and preserves the natural beauty of the UK. We are committed to creating an inclusive culture where everyone feels welcome and valued. We welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer service.



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