Banking Operations Expert

2 days ago


London, Greater London, United Kingdom Bank of America Full time

Role Overview:

We are seeking an experienced Banking Operations Expert to join our team at Bank of America. In this role, you will be responsible for providing support for content updates, performing content reviews, and analyzing calls to identify opportunities for improvement.

About the Position:

  • This is a full-time position based in Pennington or Jacksonville with an estimated salary range of $60,000 - $80,000 per year.
  • The ideal candidate will have at least 1 year of experience in banking operations, with a strong understanding of Merrill Lynch services and operations.
  • Key responsibilities include adding/updating content with adequate lead-time, performing content reviews, analyzing calls, and identifying opportunities for process improvements.
  • The selected candidate will work closely with the Content Admin team to design new experiences and present findings to the LOB.
  • Ongoing training and development opportunities will be provided to help you grow in your career.


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