Leisure Sector Advisor

7 days ago


London, Greater London, United Kingdom Salt Digital Recruitment Full time
Job Description:

We are seeking a Leisure Sector Advisor to join our team. In this role, you will be responsible for ensuring a high utilisation rate with customers, working with them on how to get the best out of the platform, and providing feedback to sales and customer success teams to help with future pitches and retention.

The successful candidate will have a background within customer support or customer success, with some exposure to the leisure & tourism sector. They will also be responsible for developing KPIs to constantly improve service and processes, as well as managing the CRM (Salesforce) and ensuring customer data is kept up to date.

This is an exciting opportunity for a customer-focused individual who is able to multi-task and work on several projects at once.

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