Regulatory Compliance Specialist

5 days ago


Croydon, Greater London, United Kingdom Natterbox Limited Full time
Natterbox Limited is a pioneering cloud-based business telephony provider that has revolutionised the way companies interact with their customers. As we continue to grow our global client base, we are seeking an experienced Telco Regulatory Manager to join our team. This role plays a pivotal part in ensuring compliance with telecommunications regulations and standards across various jurisdictions worldwide.

Our company's mission is to deliver exceptional customer experiences, driving measurable increases in sales efficiency, competitive advantage, and organisational success.

As a Telco Regulatory Manager at Natterbox Limited, you will be responsible for navigating the complex regulatory landscape to facilitate the seamless delivery of our communications services worldwide. You will assist with ensuring our compliance with other standards and regulations.

  • Ensure compliance with all relevant telecommunications regulations, policies, and standards, monitor proposed changes to laws and regulations, assessing potential impacts on our business operations.
  • Interpret and analyse regulatory requirements to ensure compliance in all aspects of our communications services - voice, messaging, OTT (WhatsApp etc.).
  • Develop and implement strategies to address regulatory challenges and minimise risks.
  • Serve as a point of contact for regulatory authorities, industry associations, and other stakeholders, with regular communication and collaboration
  • Develop and articulate internal policy positions on regulatory issues, advocating for changes that support our business objectives. Provide guidance and support to internal stakeholders on regulatory matters.
  • Implement systems and processes to monitor compliance with regulatory requirements and internal policies.
  • Work with our Data Analyst to prepare regulatory compliance reports for senior management and regulatory authorities as required.
  • Collaborate with cross-functional teams to ensure regulatory considerations are integrated into product design and implementation.
  • Provide guidance and support to internal stakeholders on regulatory matters, including compliance requirements and best practices.

In return for your expertise, you will receive a highly competitive salary of £65,000 per annum, 25 days' annual leave increasing to 30 days after one year of service, a range of employee perks from Perkbox, enhanced family leave, private healthcare with Vitality, and share options.



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