Credit Controller

2 weeks ago


Carlisle, Cumbria, United Kingdom City & County Credit Union Full time
Job Summary

We are seeking a highly skilled Credit Controller to join our team at City & County Credit Union. As a Credit Controller, you will be responsible for managing the company's credit operations, ensuring timely payment from customers, and maintaining accurate financial records.

Key Responsibilities
  • Manage the company's credit ledger, ensuring all accounts are up-to-date and accurate.
  • Communicate effectively with customers, branches, and external bodies to resolve any invoice queries and raise credit notes in a timely manner.
  • Make informed credit limit decisions for customers, following set company procedures and carrying out stop lists for overdue accounts.
  • Maintain and update customer credit limits, proactively obtaining higher limits for key customers as needed.
  • Notify and escalate potential bad debts, following set company procedures.
Requirements
  • Experience in all aspects of credit control, including credit agencies and information services.
  • Professional telephone manner, high degree of accuracy, and confidence using Excel spreadsheets and Outlook.
  • Experience with SAP Business One is advantageous.
What We Offer

As a Credit Controller at City & County Credit Union, you will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and benefits package.


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