Credit Controller

2 days ago


Carlisle, Cumbria, United Kingdom DYKA Full time

About DYKA

DYKA is a leading provider of civils drainage and water management solutions. With over 50 years of experience, we have established a reputation for delivering high-quality products and services to our customers.

Job Description

We are seeking a skilled Credit Controller to join our team at our Head Office in Longtown. This is a 9-12 month maternity cover position, and we are looking for someone who can take ownership of their own ledger and contribute to our team's success.

Key Responsibilities

  • Manage your own ledger, prioritizing your workload and contacting customers to bring in cash to meet individual and team targets.
  • Allocate incoming payments to customer accounts accurately and communicate effectively with head office departments, branches, and external bodies.
  • Answer customer queries, rectify invoice issues, and raise credit notes according to company procedures.
  • Make informed credit limit decisions and carry out stop lists for overdue accounts.
  • Maintain detailed ledgers, follow company procedures, and notify/escalate potential bad debts.

Requirements

  • UK-based with the right to work.
  • Experience in all aspects of credit control, credit agencies, and information services.
  • Professional telephone manner, high degree of accuracy, and confidence using Excel spreadsheets and Outlook.
  • Advantageous to have experience with SAP Business One.

What We Offer

We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and growing company. If you are a motivated and organized individual with a passion for credit control, we encourage you to apply for this exciting opportunity.


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