Service Delivery Director

5 hours ago


Reading, Reading, United Kingdom CV Library Full time

Service Delivery Director

About the Opportunity

We are seeking an experienced Service Delivery Director to lead our service delivery team and drive service excellence.

Key Accountabilities
  1. Develop and implement service delivery strategies aligned with business objectives.
  2. Lead a team of professionals to deliver exceptional service experiences.
  3. Maintain relationships with key stakeholders to ensure effective service delivery.
  4. Monitor and report on service performance metrics.
  5. Identify opportunities for service improvement and implement changes.

About the Ideal Candidate

  • You have strong leadership and management skills.
  • You possess excellent communication and interpersonal skills.
  • You have experience driving service excellence and delivering results.
  • You are knowledgeable about IT service management best practices.
  • You are able to build and maintain relationships with stakeholders.

Our Compensation Package

  • A competitive salary: £70,000 - £90,000 per annum.
  • A comprehensive benefits package.


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