Equine Veterinary Support Specialist

1 day ago


Epsom, Surrey, United Kingdom Medivet Group Limited Full time
Job Title: Equine Veterinary Support Specialist

We are seeking a full-time veterinary receptionist to join our Epsom Pound Lane practice for 20 hours a week. This role will be supporting a team of veterinary surgeons, nurses, and veterinary care assistants.

This is a busy and varied front-of-house role that includes handling telephone lines, arranging appointments, taking payments, entering test results, and ensuring the consult rooms are fully stocked. You'll also take ownership of ensuring the reception and waiting areas always look their best.

  • A competitive salary of approximately £24,000 per annum (dependent on experience)
  • A comprehensive benefits package including health cash plan, life assurance, access to counselling services, and generous annual leave entitlements
About the Role:
  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems
  • Manage appointment slots online, allowing clients to book easily
  • Carry out reception duties, greeting clients on arrival, and updating records
  • Be an advocate of the Medivet Healthcare Plan, completing relevant sign-up documentation with clients
  • Keep online practice information up-to-date, including accurate opening hours and current colleagues
Your Skills and Experience:
  • Excellent client-facing and reception skills
  • Experience working as part of a team, building positive relationships
  • Familiarity with online appointment booking systems
  • Strong administration skills and experience
  • Previous veterinary receptionist experience


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