Retail Operations Advisor

3 weeks ago


London, Greater London, United Kingdom Halfords Group PLC Full time
Job Title: Retail Operations Advisor
Salary: £19,000 - £21,000 per year

About Halfords
As a leading retailer of motoring and cycling products and services, we strive to deliver exceptional customer experiences across all our touchpoints. Our mission is to provide a wide range of products and services that cater to diverse customer needs.

Job Description
We're seeking a skilled Retail Operations Advisor to join our team in one of our stores. As a Retail Operations Advisor, you'll be responsible for delivering outstanding customer service, working on customer vehicles, and participating in store operations. Your primary focus will be to ensure seamless delivery of our services and maintain a high level of customer satisfaction.

Responsibilities:
• Deliver great customer service
• Work on customers' vehicles, providing fitting services
• Assist customers with product queries and advice
• Work on a rota basis, including weekends

Benefits:
• Store discount
• Employee discount
• Discounts on products and services
• Employee wellness program

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