Service Experience Manager

1 week ago


Hastings, East Sussex, United Kingdom This Is Alexander Faraday Recruitment Full time
Service Experience Manager

This exciting opportunity has arisen for a Service Experience Manager to join our client's team. The successful candidate will play a key role in moulding the customer experience.

The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through improved customer satisfaction.

The salary for this position is £55,000 - £70,000 per annum, depending on experience.

About the Role:
  • Develop and implement customer service strategies that drive business growth.
  • Lead a team of customer support professionals to deliver exceptional customer experiences.
  • Analyse customer feedback to identify areas for improvement.
  • Implement process improvements to enhance efficiency and effectiveness.


  • Hastings, East Sussex, United Kingdom Accor Full time

    About the PositionWe are looking for a talented and dedicated Customer Experience Manager to join our team and play a key role in delivering exceptional customer experiences.As a Customer Experience Manager, you will be responsible for leading and motivating our front office team, driving sales and revenue growth, and ensuring that all operational procedures...


  • Hastings, East Sussex, United Kingdom Booker Group Full time

    Job Summary:">We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Representative in a fast-paced wholesale environment. The successful candidate will have excellent communication skills, be able to work effectively in a dynamic team setting, and have experience in a wholesale or retail environment.">About the...

  • Service Manager

    4 weeks ago


    Hastings, East Sussex, United Kingdom Early Connections Full time

    Job DescriptionThis is an exceptional opportunity to lead a team and make a positive impact on the lives of children and their families in the Port Macquarie/Hastings area. As a key member of our organisation, you will be responsible for ensuring the quality of individual programs and facilitating effective communication between staff, families, and...


  • Hastings, East Sussex, United Kingdom SRG Full time

    About SRGSRG is a leading fertility clinic dedicated to providing exceptional service quality, staff performance, and patient experience.The RoleWe are seeking a highly skilled and experienced Fertility Services Manager to oversee various services and teams in our organisation. As Clinic Operations Director, you will leverage your expertise in...


  • Hastings, East Sussex, United Kingdom Age UK East Sussex Full time

    Job DescriptionThis is a unique opportunity to join Age UK East Sussex as a Community Outreach Coordinator. You will play a key role in coordinating our Macmillan Community Information Outreach Services, working closely with volunteers and local organisations to deliver high-quality support to people living with and affected by cancer.Key...


  • Hastings, East Sussex, United Kingdom Travail Employment Group Full time

    Travail Employment Group is seeking a Senior Customer Experience Manager to join their rapidly expanding renewable energy sector business.This role offers the opportunity to oversee the daily operations of the Customer Support team, ensuring employees are supported and perform their duties effectively.The ideal candidate will have previous customer service...


  • Hastings, East Sussex, United Kingdom SRG Full time

    At SRG, we are seeking an experienced Clinical Services Manager to oversee the day-to-day operations of our clinic. This is a rewarding role that requires strong leadership skills and a passion for delivering high-quality patient care.Salary: £ Competitive depending on skills, experience and backgroundJob Description:Overview: The Clinical Services Manager...


  • Hastings, East Sussex, United Kingdom Thendon Resourcing Limited Full time

    We are seeking an experienced Care Service Manager to join Thendon Resourcing Limited, a reputable health and social care recruitment business. This is an exciting opportunity for a driven and ambitious manager to lead a start-up domiciliary care service in Hastings.The successful candidate will be responsible for meeting with prospective clients and their...


  • Hastings, East Sussex, United Kingdom Medica Group Full time

    Job Title: Telemedicine Service ManagerEstimated Salary: £30,000 - £35,000 per annumAbout the RoleWe are looking for a skilled Telemedicine Service Manager to lead our NightHawk team at Medica Group in Hastings, East Sussex. The successful candidate will oversee the delivery of our acute service lines, ensuring timely and accurate reporting.You will...


  • Hastings, East Sussex, United Kingdom Equals One Ltd Full time £25,683

    Job DescriptionWe are looking for an experienced professional to join our team as a Community Health & Engagement Officer. As a key member of our East Sussex Wheelchair Services team, you will be responsible for creating and managing a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service...


  • Hastings, East Sussex, United Kingdom ProTalent Full time

    Job DescriptionWe are seeking a highly skilled Financial Services Manager to join our team at ProTalent in East Sussex. This is an excellent opportunity for a qualified professional to take on a part-time role (3 days a week) with a competitive salary and opportunities for professional development.About the RoleThe successful candidate will oversee a diverse...

  • Department Head

    3 days ago


    Hastings, East Sussex, United Kingdom Farmers Trading Company Ltd Full time

    Salary:$85,000 - $110,000 per annumThe salary range for this role reflects the level of responsibility, experience, and expertise required to excel as a sales and service manager in our company.


  • Hastings, East Sussex, United Kingdom Sanctuary Group Full time

    Job Title: Area Service Manager LeadAbout the Role:Sanctuary Group is seeking an experienced Area Service Manager Lead to oversee the delivery and development of high-quality services in a designated geographical area. As a key member of our team, you will be responsible for managing budgets, ensuring legislative compliance, and building strong relationships...


  • Hastings, East Sussex, United Kingdom Oyster Care Homes Full time

    Job Title: Care Home ManagerAt Oyster Care Homes, we are committed to providing high-quality care and services to our residents. We are seeking an experienced and dedicated Care Home Manager to join our team and contribute to our mission.The successful candidate will have a proven track record in care home management, with excellent leadership and...


  • Hastings, East Sussex, United Kingdom Medica Group Full time

    Teleradiology Service Delivery ManagerThe Medica Group is seeking an experienced Teleradiology Service Delivery Manager to lead our client relations team. In this role, you will be responsible for delivering exceptional client experiences and ensuring seamless service delivery across all service lines.Responsibilities:Lead the client relations team and...


  • Hastings, East Sussex, United Kingdom Thendon Resourcing Limited Full time

    We are Thendon Resourcing Limited, a reputable health and social care recruitment business operating in Hastings. We are now looking to expand our services to include in-house domiciliary care provision, delivering top-quality care to vulnerable adults within the local community.As a Registered Manager for our new service, you will have the opportunity to...


  • Hastings, East Sussex, United Kingdom Mills Fleet Farm e-Commerce Enterprises, LLC Full time

    We're looking for a highly motivated Sales Team Member to join our team at Mills Fleet Farm e-Commerce Enterprises, LLC. As a key member of our sales floor team, you'll be responsible for providing excellent customer service and maintaining a clean and organized store environment.About the JobThis is a full-time position that requires a high level of energy,...


  • Hastings, East Sussex, United Kingdom First Recruitment Services Full time

    We are partnering with a reputable accountancy and financial services business to recruit an experienced Outsourcing Senior for their Uckfield office.This role offers the opportunity to join a successful organisation with a friendly team, providing exceptional bespoke services to clients ranging from entrepreneurs and SMEs to groups of companies.Based in...


  • Hastings, East Sussex, United Kingdom Ruskin Mill Trust Full time

    **About the Role**Ruskin Mill Trust is seeking a highly skilled Technical Services Manager to join their team. This is an exciting opportunity to contribute to the growth and development of the organization.The successful candidate will be responsible for managing and maintaining IT systems, including equipment, networks, and communications. They will also...


  • Hastings, East Sussex, United Kingdom Southdown Full time

    Job SummaryWe are seeking an Eastbourne Service Development Manager to support the development of our innovative community mental health services within the area.This is a 30 hour post and you will be supported by the Team Manager to coordinate our team based in Eastbourne. The role involves some evening work alongside the team and coordination of the...