Technical Solutions Consultant

2 days ago


Bracknell, Bracknell Forest, United Kingdom Techex Full time

About Us

Techex, a pioneering UK-based company, is revolutionizing the way IP and cloud are used in the broadcast industry. As a global leader in innovative IP and cloud broadcast solutions and software, we trust premier global broadcast and media customers with their most valuable live workflows.

We build our own software and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients.

Techex is entering a phase of accelerated growth following significant private equity investment, evolving and developing our talented team of experts while continuing to grow and expand geographically and build on the strong customer relationships we already enjoy.

Your Role:

You will play a crucial role in driving and supporting our new international business sales efforts across EMEA and APAC by combining technical expertise with exceptional communication and interpersonal skills.

Reporting into the Technical Engineering Director and working in step with new business development, you will collaborate closely with our sales and technical engineering teams to identify potential clients, qualify opportunities, and present tailored solutions that align with their needs.

Your Responsibilities:

  • Technical Expertise: Develop a deep understanding of Techex products and services, their features, and benefits, and stay updated with the latest technological advancements relevant to our offerings.
  • Sales Support: Partner with the sales team to identify and qualify potential clients, attend meetings with prospects, and provide technical demonstrations and insights to help close deals effectively.
  • Post-Sales Support: Assist clients during the implementation phase, providing technical guidance, troubleshooting support, and conducting training sessions as needed, facilitating the handover to our engineering and account teams.
  • Market Intelligence: Keep abreast of industry trends, competitor products, and market demands to contribute valuable insights to our product development and sales strategies.
  • Collaboration: Work closely with the engineering and development teams, communicating client feedback and requirements to support continuous improvement and innovation.

Requirements:

  • Demonstrable experience engaging at senior level in a Media and Broadcast direct sales support role.
  • Passionate about broadcast media technology.
  • Ability to work independently and collaboratively as part of a team, managing multiple projects simultaneously.
  • Ability to drive strategic priorities with sales and technical leadership and sales counterparts in the region.
  • Creative thinking and problem-solving aptitude.
  • Familiarity with CRM software for managing sales activities and customers.
  • Willingness to travel in the UK and some International travel for client meetings and industry events as required.
  • Strong knowledge of current and emerging audio/video and media compression and transport technologies (HEVC, JPEG2000, JPEGXS, ST 2022, ST 2110, ARQ protocols).
  • Strong understanding of IT infrastructure, software systems, and IP networking concepts.
  • Experience and understanding of live video workflows across all areas of the broadcast value chain: contribution, playout, distribution, etc.
  • Cloud certification AWS / GCP would be desirable but not essential.

What We Offer:

  • Competitive salary (£60,000 - £80,000 per annum) and bonus scheme.
  • A package of flexible benefits including private medical or healthy living allowance, life assurance, company pension matching up to 5%, wellbeing support, discounted gyms, family savings, and discounts.
  • Onsite café and free breakfast goodies and excellent free barista coffee.
  • Ongoing training and professional development.


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