Financial Services Advisor

2 weeks ago


Newport, Newport, United Kingdom Virtual Hub Full time
About the Role: As a Transport Customer Service Advisor at Virtual Hub, you'll play a vital role in supporting our Lex Autolease brand. Your primary responsibility will be to provide exceptional customer service to our customers, responding to their queries, and resolving any issues they may have. You'll work closely with our customers to understand their needs and provide tailored solutions, ensuring that they receive the best possible outcome.

The role involves:
  • Handling customer inquiries and resolving issues
  • Providing information and guidance on our products and services
  • Building strong relationships with our customers
  • Identifying and promoting opportunities to upsell and cross-sell our products
  • Participating in continuous improvement initiatives to enhance customer experience

Key Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask effectively
* Strong problem-solving skills and attention to detail
* Proven track record of delivering high-quality customer service
* Competency in using Microsoft applications

We offer a range of benefits, including a competitive salary of approximately £13,490 per annum, flexible working arrangements, and opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and want to join a team that shares your values, please get in touch. We'd love to hear from you.

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