Store Manager Opportunity

7 days ago


Rugby, Warwickshire, United Kingdom TUI Full time

We are seeking an experienced Retail Manager to join our team in Rugby. As Store Manager, you will be responsible for leading a team to become destination experts and recommending holidays, cruises, and UK breaks.

As part of our dedication to delivering exceptional customer service and flexibility, you'll enjoy a varied shift pattern each week, including weekends and bank holidays. You'll also have access to fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.

About the Role

  • Lead by example and role model our company values.
  • Develop your team to be proactive and investigate and resolve every question or complaint.
  • Use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty.
  • Work with various systems to enhance your knowledge and improve our customer digital journey.

About You

  • Proven passion for leading by example and delivering excellent customer service.
  • Comfortable handling and prioritising multiple tasks in a fast-paced environment.
  • Able to adapt quickly to new ways of working.
  • Fair and inclusive management style who recognises people as our most valued asset.


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