Customer Service Representative
1 month ago
As a Guest Service Agent Apprentice with Hilton, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service
Benefits and Pay
- Hourly rate of £13.17
- Travel and food discounts: 100 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
- Free meals on duty
- Holiday: 28 days including bank holidays (increasing yearly)
- High street discounts: with Perks at Work
And more
What will I be doing?
- Contribute to high levels of customer service in front office
- Manage customer relations when necessary
- Comply with and have full knowledge of regulations regarding Health and Safety
- Undertake any reasonable duties that may be assigned by the senior manager in the hotel
- Complete all aspects of the training programme
What next?
If you would like to be considered for this apprenticeship, please ensure that you submit your application (in English). Please bear with us whilst we process your application as we receive a lot of interest and we want to ensure that each applicant is given the consideration they deserve.
You'll be contacted via email by our Human Resources Team who will inform you of the outcome and (if applicable) next steps.
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
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