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Web Operations Specialist

2 months ago

London, Greater London, United Kingdom Americaneagle Full time
About the Role

We are seeking a skilled Web Operations Technician with expertise in WordPress to join our team at Americaneagle. As a Web Operations Technician, you will play a crucial role in building, supporting, and hosting WordPress websites for our clients.

Key Responsibilities
  • Deploy and Maintain WordPress Websites: Ensure optimal performance, security, and reliability of WordPress websites for our clients.
  • Collaborate with Development and Design Teams: Work with our development and design teams to implement website features, enhancements, and updates.
  • Monitor Website Performance: Use tools like New Relic to identify and resolve any issues that may arise.
  • Manage WordPress Hosting Platforms: Manage WordPress hosting platforms such as WPEngine and WordPress VIP, including server configuration, backups, and troubleshooting.
  • Install, Configure, and Maintain WordPress Plugins: Ensure compatibility and security of WordPress plugins.
  • Provide Technical Support: Provide technical support to clients, addressing any website-related inquiries or issues in a timely and professional manner.
  • Stay Updated on WordPress Trends: Stay updated on the latest WordPress trends, best practices, and security vulnerabilities.
Requirements
  • Solid Understanding of WordPress Architecture: Have a solid understanding of WordPress architecture, themes, and plugins.
  • Experience with WordPress Hosting Platforms: Experience working with WordPress hosting platforms, particularly WPEngine and WordPress VIP.
  • Proficiency in Tools like New Relic: Proficiency in tools like New Relic for monitoring website performance.
  • Familiarity with WordPress Plugin Managers: Familiarity with WordPress plugin managers and the ability to troubleshoot plugin conflicts.
About Americaneagle

Americaneagle is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more.