Delivery Excellence Specialist
2 days ago
We are seeking an experienced Delivery Excellence Specialist to join our team at ALOIS Solutions. As a key member of our organization, you will play a crucial role in ensuring the delivery of high-quality solutions to our clients.
About the Role:
- Facilitate the delivery of high-quality solutions that meet or exceed client expectations.
- Work collaboratively with stakeholders to shape new client propositions and services.
- Use meaningful metrics to track delivery of value and high customer satisfaction.
- Collaborate to ensure the smooth transition of new or enhanced products into production.
Key Responsibilities:
- Develop and implement processes to improve delivery efficiency and effectiveness.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Maintain open communication channels with stakeholders to ensure alignment and expectation management.
- Identify and address areas for improvement in delivery processes.
Requirements:
- 14+ years of experience in IT industry with Manual, Automation testing along with account management skill set.
- Knowledge of Financial Services, Mortgage Servicing, Banking, Insurance industries and markets is highly regarded.
- Experience in tools like Selenium, Jenkins, Azure DevOps, GIT, Bugzilla, JIRA, Elementool, TFS & MTM.
- Strong analytical skills with the ability to analyze complex data sets.
- Excellent communication and interpersonal skills with the ability to build strong relationships with staff and stakeholders.
Salary Range: $100,000 - $160,000 per annum, depending on experience.
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