Service Delivery Manager

24 hours ago


Ripley, United Kingdom SV2 Full time

SV2 is seeking a highly skilled and experienced Service Delivery Manager to oversee the delivery of its BACP accredited therapy services across Derbyshire. The ideal candidate will have a minimum management qualification at level 4 and a proven track record of managing staff to deliver high-quality services effectively.

The successful applicant will be responsible for managing a team of employed therapists and self-employed counsellors, ensuring that services are delivered in line with quality assurance standards. They will also be responsible for data collection, analysis, and problem-solving to drive service improvement.

We offer a competitive salary of £45,000-£55,000 per annum, flexible working arrangements, and a comprehensive employee wellbeing service. This role is subject to Enhanced DBS certification due to the nature of our services.

Key Responsibilities:

  • Manage the delivery of therapy services across Derbyshire
  • Lead a team of therapists and counsellors to ensure high-quality service delivery
  • Develop and implement quality assurance processes
  • Analyse data to inform service improvement initiatives
  • Collaborate with funders and other stakeholders to secure funding and resources


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