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Customer Service Coordinator

2 months ago


Andover, Hampshire, United Kingdom Pertemps Basingstoke Full time
Customer Service Administrator

Pertemps Basingstoke is seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process and manage customer orders and quotes, ensuring accuracy and attention to detail.
  • Collaborate with internal teams to ensure seamless communication and delivery of customer service.
  • Assist with the development and implementation of customer service strategies and initiatives.
  • Provide administrative support to the customer service team, including data entry and record-keeping.
Requirements:
  • Previous experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.