Customer Service Representative

4 weeks ago


Andover, Hampshire, United Kingdom Sharples Davies Full time

We are seeking a skilled Customer Service Advisor to join our team at Sharples Davies, a specialist Builders Merchants with over 40 years' experience in the construction industry.

Our client has 7 trade stores across the UK, and we are looking for someone to provide exceptional customer service to their customers.

Key Responsibilities:

  • Respond to incoming customer inquiries via phone
  • Process customer orders in a timely and efficient manner
  • Provide product information and advice to customers
  • Work closely with the sales team to resolve customer issues

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of the construction industry

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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