Customer Service Representative

2 weeks ago


Glasgow, Glasgow City, United Kingdom The Royal Household Full time

Job Description

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The Royal Household is seeking a highly motivated and detail-oriented Retail Sales Assistant to support our retail operations. As a member of our team, you will contribute to delivering exceptional customer experiences and achieving sales targets.

Key responsibilities include:

  • Accurately processing ticket sales and managing bookings.
  • Providing excellent customer service and promoting products in our shops.
  • Replenishing stock and maintaining a well-stocked shop floor.
  • Collaborating with colleagues to achieve sales targets and provide an exceptional customer experience.
  • Utilizing basic IT skills and data entry for efficient operations.

Compensation and Benefits

  • A competitive hourly rate of £12.60.
  • Free meals during working hours.
  • Eligibility for benefits including complimentary tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops.

Work Schedule

  • Both part-time and full-time positions available.
  • Typically work 37.5 hours per week, with a rotating five-day weekend schedule.
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