Player Care Experience Manager

1 month ago


Lancing, West Sussex, United Kingdom Brighton & Hove Albion Football Club Full time

At Brighton & Hove Albion Football Club, we are seeking a highly skilled Player Care Experience Manager to provide an elite player care experience for our women's first team players and families.

This role will be an integral part of the Performance & Wellbeing team, providing wellbeing support for the women's first team to help players thrive and deliver 'people to the door of performance'. Key responsibilities include ensuring all players receive a high quality onboarding process into the club for both overseas and domestic players using a holistic and multi–disciplinary team approach.

The successful candidate will have experience being an active champion of a person–centred wellbeing culture, with the ability to support and enable colleagues. The salary for this position is estimated to be around £50,000 - £60,000 per annum, depending on experience.

Benefits of this role include:

  • Complimentary breakfast and lunch at both sites
  • 23 days holiday rising with length of service (pro rata for part time staff)
  • Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more
  • Priority access to match tickets and access to free WSL tickets for the season
  • In–house training programme and CPD opportunities
  • Exclusive discounts and benefits from our partners and local businesses

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch.



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