Customer Service Representative

24 hours ago

Witney, Oxfordshire, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time
Customer Service Assistant Job Description

We are seeking a highly skilled and motivated Customer Service Assistant to join our team at Planet Recruitment Services Ltd. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Assist with administrative tasks such as data entry, filing, and record-keeping
  • Collaborate with the sales team to identify new business opportunities and develop relationships with clients
  • Stay up-to-date with industry trends and best practices in customer service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • High school diploma or equivalent required; post-secondary education in a related field an asset

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to Planet Recruitment Services Ltd. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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