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Medical Office Care Coordinator
2 months ago
At RMD VillageHealth DM, LLC, we are seeking an experienced Medical Office Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in facilitating the planning and organization of critical activities for our patients.
Responsibilities:- Complete non-clinical screenings and escalate as needed.
- Help identify eligible resources for patients and navigate resources to ensure seamless care.
- Assist with the referral process and coordinate provider appointments to ensure timely and effective care.
- Communicate directly with patients on a timely basis for all scheduling requirements.
- Maintain accurate and complete documentation of records, ensuring confidentiality and patient privacy procedures are upheld.
- High school diploma or GED required.
- 1-3 years of LPN experience.
- At least two (2) years of experience in a professional office environment.
- Ability to work with and resolve confidential information and/or issues using discretion and judgment.
- Excellent verbal communication skills over the phone.
- Proficiency with Microsoft Office/Excel/Outlook.
- 1-3 years clinical medical office experience.
- CNA, MA experience is a plus.
- Experience coordinating care for a patient, including referrals and ACO care management.
- Experience navigating insurance payors.
- Experience working in direct patient care/support.
We provide a comprehensive benefits package, including medical, dental, vision, 401(k) match, paid time off, and PTO cash out. We also offer support for you and your family, including family resources, EAP counseling sessions, and access to Headspace. Our professional development programs help strong performers grow within their career, and we offer on-demand virtual leadership and development courses through our online training platform, StarLearning.
We are committed to delivering high-quality care to our patients and are seeking a dedicated and compassionate Medical Office Care Coordinator to join our team. If you are passionate about providing exceptional patient care and have the skills and experience required for this role, we encourage you to apply.
