Developer Portal Expert

7 days ago


London, Greater London, United Kingdom Port IO Full time
Job Description
We are seeking a highly skilled Developer Portal Expert to join our team and contribute to the success of our developer portal product. As a key member of our support team, you will play a crucial role in helping customers and users build their internal developer portals, setup integrations, and configure self-service actions.

We estimate this role to pay around $115,000 per year, depending on location and experience. Our ideal candidate will have strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer support.

About Us
Port IO is committed to helping organizations build their internal developer portals with ease and improve the developer experience and platform engineering processes. We believe that incredible customer support is a must-have, and we're looking for someone who shares our vision.

Key Responsibilities
* Assist users and customers as they use our product
* Build a knowledge base to make using our product and its documentation easier
* Collaborate with our Developers, Product Managers, Customer Success, and Sales Engineers to bring our developer portal product to life
* Work closely with customers and engage with our product community

What You'll Need
* Strong technical skills and experience in software development or a related field
* Excellent communication and problem-solving abilities
* Passion for delivering exceptional customer support and building strong relationships

Benefits
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

Other Information
* This role requires strong technical skills and experience in software development or a related field.

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