Customer Service Representative
2 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Work efficiently to restock shelves, process transactions, and maintain a clean and organized store environment.
- Assist with receiving and processing deliveries, ensuring that all products are accurately received and stored.
- Participate in visual merchandising and product presentation to create an attractive and engaging shopping experience for customers.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
Requirements
- Previous experience in a retail or customer-facing role is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work flexible hours, including evenings and weekends, as required.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Ability to lift and move products as needed, and to stand for long periods of time.
What We Offer
- A competitive hourly rate, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Opportunities for career advancement and professional development within the company.
- A fun and dynamic work environment, with a team-oriented culture and a commitment to customer satisfaction.
Language
The primary language of communication in this role is English, with the ability to communicate effectively with customers and colleagues in a second language (German) also being an asset.
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