Customer Service Coordinator
2 days ago
Location: Lincoln
Job Type: Full-Time, Permanent, 37 hours per week.
Salary - £23,143with formal pay progression
Private health care
Virtual GP service for you and your household
Double-matched pension scheme
Generous annual leave
We are seeking a skilled professional to join our team as a Customer Service Planner. The successful candidate will be responsible for effectively scheduling work to our field resources, ensuring all necessary work is completed.
The ideal candidate will have excellent customer service skills and the ability to prioritise their workload. They will be responsible for coordinating with internal and external stakeholders, including customers and technicians, to optimise operations and deliver exceptional customer service.
Key Responsibilities:
- Organise and prioritise tasks based on priority and resource availability
- Ensure efficient allocation of resources and meeting customer expectations
- Coordinate with internal and external stakeholders to ensure work is carried out on time
- Make informed decisions and adapt schedules in response to changing circumstances
What You Will Need:
- Excellent customer service skills
- Ability to prioritise workload
- Strong communication and coordination skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression
- Collaborative and supportive team environment
- Professional development opportunities
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