Customer Success Associate
1 week ago
Airship Services Ltd is a pioneering technology company that specializes in delivering innovative solutions to the hospitality industry.
Our team is passionate about creating top-notch experiences for our customers, and we're looking for a skilled Junior Customer Success Executive to join us on this mission.
Job OverviewThis role will be based in Sheffield S2 5QX, allowing you to enjoy a great work-life balance and explore the local culture.
The successful candidate will have a strong understanding of customer success principles and be able to drive business growth through effective relationship-building.
Key Responsibilities- Client Onboarding: Develop and implement tailored onboarding plans to ensure seamless integration with our solutions.
- Relationship Management: Foster strong relationships with key stakeholders to identify new opportunities and resolve any issues promptly.
- Solution Development: Collaborate with cross-functional teams to design and deliver customized solutions that meet our clients' evolving needs.
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proven experience in customer-facing roles or a related field.
- Familiarity with the hospitality industry or a willingness to learn.
We provide a dynamic and supportive work environment, competitive salary, and excellent benefits package.
Salary: £23,000 per annum (based on UK market rates).
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Customer Success Associate
4 weeks ago
Sheffield, Sheffield, United Kingdom Airship Services Ltd Full timeAt Airship Services Ltd, we are passionate about delivering top-notch technology to our customers. We work primarily with Hospitality customers, providing innovative products and excellent customer service.About UsWe pride ourselves on fostering a collaborative and supportive work environment, where every team member has the opportunity to learn, grow, and...
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Retail Sales Associate
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Retail Operations Sales Associate
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Head of Customer Success
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