Service Improvement Lead

2 weeks ago


Norwich, Norfolk, United Kingdom Reed Full time

We are seeking a highly skilled Service Improvement Lead to join our team as part of a wider transformation process. This role is crucial for driving business improvement and managing a diverse range of corporate projects.

Key Responsibilities:
  • Act as the project lead within the transformation team, ensuring effective project management and delivery.
  • Liaise with key stakeholders to gather requirements and understand business needs, providing regular updates to the board on project progress and budget status.
  • Manage budgets effectively, allocating resources appropriately to ensure successful project outcomes.
  • Own the delivery of corporate projects, ensuring they meet set objectives and timelines, and translate stakeholder needs into actionable recommendations.
Requirements:
  • Proven experience in project management and business improvement within a corporate setting, with strong analytical skills and the ability to translate complex requirements into clear recommendations.
  • Excellent organisational and leadership skills, with the ability to work independently and drive projects forward in a remote setting.
  • Strong ability to liaise with and manage expectations of stakeholders at all levels, with excellent communication skills, both written and verbal.
Benefits:
  • Competitive salary package and flexible working arrangement with the ability to work primarily from home.
  • Opportunity to be part of a transformative project within a leading organisation, with support for professional development and growth.


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