Junior IT Support Specialist

7 days ago


Manchester, United Kingdom AJ Bell Management Limited Full time

We are seeking a Junior IT Support Specialist to join our Technology Services Department in the North West. This is an office-based position, working 5 days a week, involving ensuring all IT equipment meets exact standards for users and maintaining an asset database.

This role involves technical support and maintenance of IT systems, making it suitable for those starting their IT career.

  • Key Responsibilities:
  • Installing software on new PCs and laptops.
  • Setting up mobile devices for users, e.g. Android, iPhone, iPads.
  • Maintaining and updating working documents, such as mobile phone lists and asset registers.
  • Troubleshooting with end-users via email, telephone, and in-person.
  • Desired Experience/Skills:
  • An interest in IT with a good appetite for learning.
  • Ability to follow step-by-step processes with limited assistance.
  • Knowledge of MS Windows.
  • Ability to set up and configure PCs and laptops.
  • Knowledge of Microsoft Office applications.
  • A positive approach to new problems.
  • Flexible and adaptable.
  • Ability to work independently as well as part of a team.
  • What We Offer:
  • A salary range of £25,000 - £30,000 per annum.
  • Casual dress code.
  • Discretionary bi-annual bonus.
  • Contributory pension scheme.
  • Buy as you earn share scheme.
  • Enhanced maternity/paternity scheme from day one.
  • Bike loan.
  • Season ticket loan portal.
  • Discounted PMI and Dental.
  • On-site gym and personal trainer-led classes.
  • Free social events.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate based on race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, and any other characteristics protected by the Equality Act 2010.



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