Junior IT Support Specialist
2 days ago
We are seeking a highly skilled Junior IT Support Specialist to join our team at AJ Bell Management Limited. As a key member of our IT department, you will be responsible for providing technical support and resolving system incidents reported via our Service Desk.
About the RoleThe successful candidate will have a good working knowledge of SQL and/or PowerShell scripting, as well as experience with Windows Server administration. A technical IT certification is desirable, but not essential. The ideal candidate will also have knowledge and/or experience of working in an Agile environment and financial services experience is also a plus.
Responsibilities- Resolve system incidents reported via the Service Desk
- Perform root cause analysis and monitoring of system performance
- Document procedures and policies
- Good working knowledge of SQL and/or PowerShell scripting
- Experience with Windows Server administration
- Technical IT certification (Desirable)
- Knowledge and/or experience of working in an Agile environment (Desirable)
- Financial Services experience (Desirable)
AJ Bell Management Limited is one of the fastest-growing investment platform businesses in the UK. We offer an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors. Our customers trust us with their investments, and we aim to help even more people take control of their financial futures.
Our Perks and Benefits- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
- Holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
- Annual free share awards scheme
- Health Cash Plan – provided by Medicash
- Discounted private healthcare scheme and dental plan
- Free gym membership, with an on-site gym providing a wide range of free classes
- Employee Assistance Programme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Discounted nursery fees at Kids Planet on Exchange Quay
- Loans for travel season tickets
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Ongoing technical training
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
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