Office Transport Coordinator
3 days ago
Are you looking to utilise your office-based transport operations experience to contribute to a busy Transport Office team? As our Transport Office Co-ordinator, you will be responsible for managing requests from initial order through to processing, liaising with customers and proactively dealing with complaints. You will also use your scheduling/planning skills to prepare daily computerised routes for drivers and ensure they are debriefed at the end of shifts, resolving any issues with their rounds. Your excellent communication skills and calm-under-pressure personality will enable you to provide a first-class service to our customers.
Key Responsibilities:
- Manage requests from initial order through to processing, liaising with customers and proactively dealing with complaints.
- Use your scheduling/planning skills to prepare daily computerised routes for drivers and ensure they are debriefed at the end of shifts, resolving any issues with their rounds.
- Accurately record and input data.
Requirements:
- Good computer skills
- A full UK driving licence
- LGVE licence and Certificate of Professional Competence (CPC)
About the Role:
This is a great opportunity to develop your skills and experience in a busy Transport Office environment. As a Transport Office Co-ordinator, you will be working as part of a close-knit team, providing a high level of service to our customers. You will have the opportunity to develop your skills and experience in a variety of areas, including customer service, scheduling and planning. We offer a competitive salary and benefits package, including pension scheme, 31 days' annual leave, and reward and discount shopping scheme.
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